Return & Refund Policy — HappyDayButchery.com

Effective Date: November 8, 2025

At Happy Day Butchery, customer satisfaction is our top priority. This Return & Refund Policy outlines the conditions under which you may request a return, replacement, or refund for your purchase.

1. Perishable Products

As we deal primarily with fresh and perishable meat products, we are unable to accept returns once the order has been delivered. This policy helps us maintain the highest food safety and hygiene standards.

2. Damaged or Incorrect Orders

If you receive a damaged, spoiled, or incorrect item, please contact us within 24 hours of receiving your order. To process your request efficiently, we may ask for:

• A clear photo of the product in question

• Your order number and delivery details

Once we verify the issue, we may offer one of the following solutions:

• A replacement product of the same value

• A store credit or partial refund

• A full refund (in cases of confirmed delivery errors)

3. Refund Processing

Approved refunds will be processed within 5–7 business days via the same payment method used for the original purchase. Please note that your bank or payment provider may take additional time to post the refund to your account.

4. Order Cancellations

You may cancel your order before it is dispatched by contacting our support team. Once the order is out for delivery, cancellations are no longer possible due to the perishable nature of the products.

5. Non-Refundable Items

Refunds or returns will not be accepted in the following cases:

• Change of mind after delivery

• Incorrect address or absence of recipient at the time of delivery

• Delays caused by courier services beyond our control

6. Contact for Returns or Refunds

To report a damaged or incorrect order, please contact our customer support within 24 hours of receiving your delivery:

Happy Day Butchery Support
Email: support@happydaybutchery.com
Website: https://happydaybutchery.com

7. Policy Updates

We may update this Return & Refund Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page with the effective date.

Thank you for choosing Happy Day Butchery — we appreciate your trust and strive to deliver only the freshest, highest-quality products.